Terms and Conditions

OVERVIEW

Welcome to VEYApets! The terms “we”, “us”, and “our” refer to VEYApets. VEYApets operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). VEYApets is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide accurate representations of our products and services in our online store. However, please note that colors and product appearance may vary depending on your device settings, screen resolution, and display configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match what is displayed in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. VEYApets reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until VEYApets confirms acceptance and payment has been successfully processed.

Please review your order carefully before submitting, as cancellation requests may not be accommodated once an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

Your purchases are subject to our Refund Policy.

You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be outlined in your order confirmation email.

Unless otherwise stated, posted prices do not include taxes, shipping fees, customs duties, handling fees, or import charges.

Prices listed in our online store may differ from prices offered elsewhere, including physical retail locations or third-party marketplaces. Promotions may occasionally be governed by separate terms and conditions, which will take precedence over these Terms in the event of a conflict.

You agree to provide current, complete, and accurate purchase and account information for all transactions made in our store. You also agree to promptly update your information, including your email address and payment details, to ensure successful transactions and communication.

You represent and warrant that:
(i) the payment information you provide is accurate and complete;
(ii) you are authorized to use the selected payment method;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay all charges incurred at the posted prices, including shipping fees and applicable taxes.

SECTION 25 - CONTACT INFORMATION

If you have any questions about these Terms of Service, our policies, your orders, or any part of your experience with VEYApets, please feel free to contact our support team. We are committed to providing a smooth, transparent, and reliable shopping experience for every customer.

Support Email: support@veyapets.store

VEYApets
support@veyapets.store